Out Bound Telemarketing

We specialise in running pragmatic outbound campaigns such as telemarketing, telesales, telesales follow up to Web Chat, lead generation, market research and database cleansing as well as follow up calls generated by inbound work. Scripts are written in close collaboration with clients to ensure maximum effectiveness.

Appointment setting

Caelan Wright has experienced teams that can canvass potential customers to arrange appointments on behalf of your sales representatives.

Follow Up Calling

Following direct advertising or marketing campaigns, every respondent can be contacted with a remit to convert them to a customer.

Customer Reactivation

Telephone, letter and email campaigns to update and reactivate existing or dormant clients on your database.

Market Research

Our sophisticated operating platforms have been designed for state of the art customer touch management – intergrated with our TSR call handling sophistication, we are appropriately prepared for outbound Market Research projects.